All Managed Services include:

  • Certified administrator coverage for business hours and maintenance windows
  • 24x7x365 on-call services (Certified administrator)
  • Service SLAs (evaluated quarterly)

Additional Services Available:

Architectural and Professional Services can be bundled with Managed Services solutions for added value, such as:

  • Architectural design
  • Implementation of new product features and infrastructure
  • Major or firmware version upgrades
  • Storage or solution migrations
  • Setup of in-system and remote storage replication
  • Integration services and advanced problem resolution
  • 24x7x365 NOC monitoring services

Custom service solutions and coverage plans available. Please contact your AE Sales Representative or call 608.395.2900 for additional information.