Managed Archive, Search and E-Discovery Series 

AE's Managed Archive, Search and E-Discovery Services provides comprehensive day-to-day operational management, support and monitoring of clients' CommVault, Hitachi HDPS and Hitachi HCP Archive and search environment under ITIL best practices and customer established SLAs.

  • Complete day-to-day operation and support of the archive, search and e-discovery environment includes, but is not limited to:
  • Running archive and index jobs
  • Adding and removing physical and virtual clients to the archive and search configuration
  • Installing archive agents on new physical and virtual machines as needed
  • Monitoring job completion and troubleshooting failed archive and index jobs
  • Managing archive data copies and retention
  • Monitoring the overall health and performance of the archive environment through reports, dashboards, logs and alerts
  • Perform optimization tasks on the content indexes
  • Capacity planning for archive licensing and archive storage
  • Installation of service packs, hotfixes and security patches required to continue the successful archive and index of client data